.journey-shell{max-width:1120px;margin:2rem auto}.journey-grid{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:2rem;align-items:start}.journey-main{min-width:0;border:1px solid var(--rule);border-radius:1.15rem;background:var(--paper);box-shadow:0 12px 36px #17365d0f}.assistant-welcome{padding:1.8rem}.assistant-identity{display:flex;gap:.8rem;align-items:center}.assistant-identity p{margin:0}.assistant-identity .micro{font-size:.8rem}.assistant-mark{display:grid;place-items:center;background:var(--ink);color:#fff;width:44px;height:44px;flex-shrink:0;border-radius:50%;font-size:1.4rem;font-weight:800}.assistant-welcome h2{font-size:1.65rem;margin:1.3rem 0 .5rem}.intent-options{display:flex;gap:.6rem;flex-wrap:wrap;margin:1.3rem 0 .8rem}.intent-options .btn{font-size:.9rem}.text-button{padding:.5rem 0;background:none;border:0;color:var(--accent);text-decoration:underline;text-underline-offset:.2em;font-weight:650;min-height:44px;text-align:left}.conversation{padding:0 1.8rem}.conversation .chat-turn{max-width:95%;border-radius:.9rem;padding:1rem 1.1rem;margin:0 0 1rem;white-space:pre-wrap;overflow-wrap:anywhere}.conversation .chat-turn p{margin:0}.conversation .chat-speaker{display:block;font-size:.75rem;font-weight:800;margin-bottom:.3rem;color:var(--ink)}.conversation .assistant-turn{background:var(--cream);border:1px solid #dceaf5}.conversation .customer-turn{background:var(--warm);margin-left:auto}.intake-card,.proposal-card,.letter-upload{margin:0 1.8rem 1.5rem;padding:1.3rem;border:1px solid var(--rule);border-radius:.8rem}.stage-prompt{color:var(--ink);font-weight:700;margin:0 0 1rem}.journey-shell fieldset{border:0;padding:0;margin:0;min-width:0}.journey-shell legend{font-weight:750;font-size:1.1rem;color:var(--ink);margin-bottom:1rem;padding:0}.journey-shell .field{margin-bottom:1rem}.journey-shell label{display:block;font-weight:650;margin-bottom:.4rem}.journey-shell input:not([type=checkbox]),.journey-shell textarea,.journey-shell select{width:100%;max-width:100%;box-sizing:border-box;min-height:48px;padding:.7rem .8rem;border:1px solid #95a9ba;border-radius:.45rem;min-width:0;background:#fff;color:var(--body)}.journey-shell textarea{resize:vertical}.journey-shell .concern-grid{display:grid;grid-template-columns:1fr 1fr;gap:.5rem;margin-bottom:1rem}.concern-grid label{display:flex;gap:.5rem;align-items:start;font-size:.9rem;font-weight:500;padding:.6rem;border:1px solid var(--rule);border-radius:.4rem}.concern-grid input{margin-top:.3rem;flex-shrink:0}.consent{display:flex!important;gap:.7rem;font-size:.9rem;font-weight:400!important;margin:1rem 0!important;align-items:start}.consent input{flex-shrink:0;margin-top:.3rem}.chat-composer{padding:0 1.8rem 1.3rem}.chat-composer>div{display:flex;gap:.6rem;align-items:end}.chat-composer .micro{font-size:.8rem}.chat-composer textarea{min-height:70px}.journey-actions{position:sticky;bottom:0;border-top:1px solid var(--rule);border-radius:0 0 1.15rem 1.15rem;background:#fff;padding:.75rem 1.5rem max(.75rem,env(safe-area-inset-bottom));z-index:4}.journey-actions p{margin:0;font-size:.8rem;color:var(--mute)}.action-buttons{display:flex;gap:.7rem;justify-content:space-between;margin-top:.65rem;flex-wrap:wrap}.action-buttons .btn{font-size:.9rem}.journey-aside{position:sticky;top:100px}.toolkit-summary,.progress-card{border:1px solid var(--rule);border-radius:.9rem;padding:1.4rem;margin-bottom:1rem}.toolkit-summary{background:var(--cream)}.toolkit-summary h2{font-size:1.4rem;margin:.4rem 0}.toolkit-price{font-size:2.2rem;font-weight:800;color:var(--ink);margin:.6rem 0}.toolkit-price span{display:block;font-weight:400;font-size:.85rem;color:var(--mute)}.toolkit-summary .usp-line{font-size:.85rem}.toolkit-summary ul{font-size:.9rem}.progress-card h3{margin:0 0 .8rem}.progress-card ul{list-style:none;padding:0;margin:0}.progress-card li{padding:.65rem 0;border-bottom:1px solid var(--rule);font-size:.85rem}.progress-card small{display:block;color:var(--mute)}.manual-help{padding:0 1.8rem 1.5rem}.manual-help p{margin-top:0}.journey-error{padding:1rem;border:1px solid var(--error-ink);background:var(--error);color:var(--error-ink);border-radius:.5rem;margin-bottom:1rem}.fact-summary{margin:0}.fact-summary dt{font-size:.85rem;font-weight:700;color:var(--ink)}.fact-summary dd{margin:0 0 .9rem;overflow-wrap:anywhere}.eligibility-card{padding:1rem;background:var(--warning);border-radius:.5rem;margin:1rem 0}.eligibility-card h4{margin:0}.eligibility-card li{font-size:.9rem}.proposal-card h3{margin-top:0}.proposal-card .proposal-source{font-size:.8rem;color:var(--mute);margin:.3rem 0 1rem}.journey-shell[aria-busy=true] button{cursor:wait}.journey-shell :focus-visible{outline:3px solid #f0b94b;outline-offset:3px}.journey-shell.keyboard-open .journey-actions{position:static}@media(max-width:900px){.journey-grid{grid-template-columns:minmax(0,1fr)}.journey-aside{position:static;display:grid;grid-template-columns:1fr 1fr;gap:1rem}.journey-aside>p{margin:0}.toolkit-summary,.progress-card{margin:0}.journey-aside .toolkit-summary{grid-column:1}.journey-aside .progress-card{grid-column:2;grid-row:1}}@media(max-width:560px){.assistant-welcome,.chat-composer{padding:1.2rem}.conversation{padding:0 1.2rem}.intake-card,.proposal-card,.letter-upload{margin:0 1rem 1rem;padding:1rem}.journey-shell .concern-grid{grid-template-columns:1fr}.journey-aside{display:block}.toolkit-summary,.progress-card{margin-bottom:1rem}.intent-options{display:grid}.intent-options .btn{width:100%}.action-buttons{flex-wrap:nowrap}.action-buttons .btn-primary{flex:1}.journey-actions{padding:1rem}.chat-composer>div{align-items:stretch;flex-direction:column}.manual-help{padding:0 1.2rem 1rem}.journey-shell{margin-top:1.3rem}}@media(max-height:550px){.journey-actions{position:static}}.journey-shell [hidden]{display:none!important}.journey-shell [tabindex="-1"],.journey-shell textarea{scroll-margin-top:120px}.journey-shell[data-mode=manual] .assistant-welcome,.journey-shell[data-mode=assisted] .welcome-intro,.journey-shell[data-mode=manual] .welcome-intro,.journey-shell[data-mode=enquiry] .welcome-intro,.journey-shell[data-mode=assisted] .intent-options,.journey-shell[data-mode=manual] .intent-options{display:none}.journey-shell:not([data-mode=welcome]) .assistant-welcome{padding-bottom:.7rem}.journey-shell[data-mode=manual] .manual-form-choice{display:none}.journey-shell .conversation .chat-turn{max-width:100%;padding:.8rem 0;margin-bottom:.7rem;background:none;border:0;border-radius:0}.journey-shell .conversation .chat-speaker{display:none}.journey-shell .conversation-history{margin:0 1.8rem 1rem;color:var(--mute);font-size:.85rem}.journey-shell summary{cursor:pointer;font-weight:700;color:var(--ink);min-height:32px}.journey-shell .conversation-history .chat-turn{padding:.65rem 0;border-bottom:1px solid var(--rule);white-space:pre-wrap}.journey-shell .conversation-history p{margin:.25rem 0}.journey-shell .proposal-card{background:var(--cream)}.journey-shell .proposal-card>p{font-size:.9rem}.journey-shell #proposal-fields>div{margin-bottom:1rem}.journey-shell #proposal-fields textarea{resize:none;overflow:hidden;min-height:76px;box-sizing:border-box}.journey-shell .concern-grid label{cursor:pointer;align-items:center;min-height:44px;background:#fff}.journey-shell .concern-grid label:has(input:checked){border-color:var(--accent);background:#eef6fc}.journey-shell input[type=checkbox]{width:18px;height:18px;accent-color:var(--accent)}.journey-shell .proposal-card .split-actions{display:flex;align-items:center;gap:1rem;flex-wrap:wrap}.journey-shell #step-label{display:block}.journey-shell .toolkit-summary summary{font-size:1.1rem}.journey-shell .chat-composer{padding-bottom:.8rem}.journey-shell .chat-composer p{margin:.5rem 0 0}.journey-shell #journey-message{display:none}.journey-shell[aria-busy=true] #journey-message{display:block}@media(max-width:560px){.journey-shell .conversation-history{margin:0 1.2rem 1rem}.journey-shell .journey-actions{padding:.7rem 1rem}.journey-shell .proposal-card .btn-primary{width:100%}}.journey-shell #journey-fields{border:0;border-radius:0}.journey-shell fieldset[tabindex="-1"]:focus{outline:none}.journey-shell .field,.journey-shell .chat-composer>div{min-width:0}.journey-shell input[type=date]{display:block;appearance:none;-webkit-appearance:none}.journey-shell input[type=date]::-webkit-date-and-time-value{text-align:left}.journey-shell .btn{max-width:100%;white-space:normal;text-align:center}.journey-shell .assistant-identity>div{min-width:0}.journey-shell .stage-prompt:empty{display:none}.journey-shell[data-route=FREE_CHECK] .welcome-intro,.journey-shell[data-route=FREE_CHECK] .intent-options{display:none}@media(max-width:560px){.journey-shell .toolkit-price{font-size:1.9rem}.journey-shell .toolkit-summary,.journey-shell .progress-card{padding:1.1rem}}.journey-shell .assistant-identity .assistant-heading{font-size:1rem;line-height:1.4;letter-spacing:0;margin:0;color:var(--ink)}.journey-shell .assistant-identity .stage-prompt{margin:.65rem 0 0;line-height:1.5}.journey-shell:not([data-mode=assisted]) .assistant-identity .stage-prompt{display:none}.journey-shell[data-mode=assisted] .assistant-identity{align-items:flex-start}.journey-shell .assistant-mark{background:var(--cream);overflow:hidden}.journey-shell .assistant-mark img{display:block;width:44px;height:44px;object-fit:contain}.journey-shell .journey-service-footer p{margin:0}.journey-shell .journey-service-footer p+p{margin-top:.25rem}.manual-form-choice{margin:1rem 0 0 calc(44px + .8rem);display:flex;align-items:baseline;gap:.35rem;flex-wrap:wrap}.manual-form-choice .text-button{padding:0;min-height:0;font-size:inherit}.journey-shell[data-mode=assisted]:not([data-stage="0"]) .manual-form-choice{display:none}.journey-shell[data-mode=enquiry] .intent-options,.journey-shell[data-mode=enquiry] .manual-form-choice{display:none}.journey-shell[data-mode=assisted] #journey-fields{margin-bottom:.75rem}.journey-shell[data-mode=assisted] #conversation:empty{display:none}.journey-shell[data-route=ORDER_ASSISTED][data-mode=assisted] #assistant-privacy,.journey-shell[data-route=ORDER_ASSISTED][data-mode=assisted] .toolkit-summary{display:none}.journey-shell[data-route=ORDER_ASSISTED][data-mode=assisted][data-stage="0"] #assisted-panel,.journey-shell[data-route=ORDER_ASSISTED][data-mode=assisted][data-stage="0"] [data-group="0"]>.micro{display:none}.journey-shell .letter-details-heading{font-weight:750;font-size:1.1rem;line-height:inherit;color:var(--ink);margin:0 0 1rem;padding:0}.journey-shell[data-route=ORDER_ASSISTED][data-mode=assisted][data-stage="0"] .letter-details-heading{display:none}.journey-shell[data-route=ORDER_ASSISTED][data-mode=assisted] #assistant-message label{font-size:.9rem}.journey-shell[data-route=FREE_CHECK] .assistant-welcome,.journey-shell[data-route=FREE_CHECK] #manual-help,.journey-shell[data-route=FREE_CHECK] .letter-details-heading{display:none}.journey-shell[data-route=FREE_CHECK]:not([data-stage="6"]) .toolkit-summary,.journey-shell[data-route=FREE_CHECK] .journey-preparation-note{display:none}.journey-shell[data-route=FREE_CHECK][data-stage="0"]:not([data-proposal=true]) #assisted-panel,.journey-shell[data-route=FREE_CHECK][data-stage="1"] #assistant-message{display:none}.journey-shell[data-route=FREE_CHECK] .letter-upload{margin:1.25rem 0 0;padding:1rem 0 0;border:0;border-top:1px solid var(--rule);border-radius:0;background:transparent}.journey-shell[data-route=FREE_CHECK] .letter-upload summary{cursor:pointer;min-height:44px;color:var(--accent);font-weight:650;padding:.5rem 0}.journey-shell[data-route=FREE_CHECK] #upload-letter{margin-top:.75rem}.journey-shell[data-route=FREE_CHECK] #assistant-message label{font-size:.9rem}.journey-shell[data-route=FREE_CHECK] .fact-summary>dt{font-size:1rem;margin:1rem 0 .5rem}.journey-shell[data-route=FREE_CHECK] .fact-summary>dd{padding-bottom:.5rem;border-bottom:1px solid var(--rule)}.journey-shell[data-route=FREE_CHECK] .fact-summary dl{margin:0}.journey-shell[data-route=FREE_CHECK] .letter-upload h2,.journey-shell[data-route=FREE_CHECK] #review-step h2{font-size:1.3rem;line-height:1.4;margin:0 0 .8rem}
